The Avaya Global Connect Awards for customer responsiveness are presented to organizations that have shown a commitment to Customer Responsiveness and measured high on a stringent evaluation procedure drawn up by leading business intelligence and market research firms in the country

The Award methodology, designed by Professor M. Janakiraman of IIM, Lucknow, is a

revolutionary attempt to quantify the efforts the companies are putting into the Customer Responsiveness cause.

Apollo Hospitals, Hyderabad has been wining the award 3 years in a row.

Apollo Hospitals, Hyderabad won the inaugural addition of the “Express Health Care Excellence Awards “ for Best Hospital

The jury members were: Giridhar Gyani, Secretary General, Quality Control of India, Dr CAK Yesudian, Dean, Research and Development, Tata Institute of Social Sciences, Aluri Srinivasa Rao, Director-Finance, ICICI Venture, Anupam Verma, CEO, DM Healthcare Private Limited and Kali Prasad, Partner, E&Y.

While accepting the awards, Sangita Reddy, Executive Director - Operations, Apollo Group of Hospitals, said, "I dedicate the awards to every single doctor of our hospitals and to all unsung heroes of healthcare sector.